Bang & Olufsen ML Gateway Installation Guide download pdf (Page 46)

Tools

Service Reports

If a hardware or software error is experienced it is possible to create a service report by pressing the

‘Download Service Report’ button. The service report contains information concerning the current configuration,

BLGW identification and the recent activity.

To download the service report on a connected computer, press the ‘Download Service Report’ button.

The contents in the text-box must be copied into to an e-mail and the service report should be attached to

the e-mail. The e-mail must then be send to Global Service at Bang & Olufsen.

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Bang & Olufsen ML Gateway Installation Guide Page 46